Every year, thousands of students face issues with exam results, certificates, roll number slips, or general inquiries at the Board of Intermediate and Secondary Education (BISE) Lahore. Many don’t know where to turn for help, which leads to stress and delays. To solve this, the board has introduced the BISE Lahore Online Complaint Cell, a simple platform where students can register their problems and get official replies without visiting the office.
This digital service makes it easier to lodge complaints and track responses, saving time and ensuring transparency. Whether your issue is related to results, corrections, or general inquiries, the online system is designed to provide quick solutions.
Why Use the BISE Lahore Complaint Cell?
Students often struggle with:
- Errors in results or certificates.
- Problems downloading roll number slips.
- Delayed verification of documents.
- Lack of proper guidance in urgent matters.
The BISE complaint cell offers a direct line of communication with the concerned department, ensuring complaints are addressed officially and efficiently.
How to Submit a Complaint Online
Registering a complaint at the BISE Lahore Online Complaint Cell is straightforward. Here’s the process:
- Visit the BISE Lahore Complaint Portal.
- From the “Complaint Type” section, select BISE Lahore Complaint Cell.
- Choose the relevant department (e.g., General Inquiry, Certificates, Results).
- Enter your details carefully:
- Email Address (where replies will be sent).
- Full Name.
- Mobile Number (without dashes, e.g., 03xx1234567).
- Write your complaint or query clearly in the text box.
- Submit your request and note your tracking details.
Register your complaint / query here!
1. Please choose the Complaint Cell from “Complaint Type” to whom you want to submit your complaint.
2. Select the concerned Department from the drop down menu.
3. Fill in the required fields (i.e. Email, Name, Mobile Number) carefully and correctly. Reply of your complaint will be sent on your email address or can be checked from “View Reply” Tab.
4. Complaint sent by unknown or fake identity will not be entertained.
5. In case of any misguidance or bogus complaint, strict legal action will be taken against the complainant.
You can later check the status or view replies through the “View Reply” tab.
Important Guidelines for Complaints
- Always provide real and correct information.
- Complaints made with fake identity will not be entertained.
- Misleading or false complaints may result in strict legal action.
- Keep your complaint clear, respectful, and focused on the issue.
Benefits of the Online Complaint Cell
- Saves time – no need to visit the office in person.
- Transparent process – every complaint gets tracked.
- Quick communication – replies are sent directly to your email.
- User-friendly – simple form with easy steps.
Final Thoughts
The BISE Lahore Online Complaint Cell is a step toward modern, student-friendly governance. By using this system responsibly, students and parents can resolve issues faster, without unnecessary visits or delays. Always double-check your details before submitting, and keep track of your complaint through the official portal.